Our mission

Building the BookedBy Way

Our success is no accident. This best-in-class software was years in the making.

60M+

Appointments Made Annually

50,000

BookedBy Software Users

Our Origin Story

Finding the Right Solution

Established in 2011, co-founders Sean Maney and Ivan Matyunin created BookedBy on folding tables in the backrooms of three salons in Massachusetts and New York.

Why we win

We set you up for success

From the moment you sign up, our team is by your side.

Every new customer receives personalized onboarding, with dedicated support to configure your services, staff, and workflows around how your business already operates. After go-live, our support team remains reachable by phone, email, and live chat, so when questions come up during a busy shift, help is available.

We have built BookedBy for businesses of all sizes, from independent operators running their first location to franchise groups managing thousands of sites, and our approach to support reflects that range.
Whether you are getting started or scaling fast, we’re here for you.

Built for Service Businesses of Every Kind

BookedBy is used by hair salons, barber shops, spas, nail studios, medspas, waxing studios, tattoo shops, and a wide range of other appointment-based service businesses. Whether you run a single chair or a multi-location franchise, the platform is designed to handle the operational complexity of a real service business, from scheduling and team management to client retention and payments.