BookedBy is an all-in-one booking and business management platform designed specifically for salons and beauty professionals. It helps streamline scheduling, client communication, payments, and marketing—so you can focus on what you do best.

What marketing tools are included?

BookedBy is an all-in-one booking and business management platform designed specifically for salons and beauty professionals. It helps streamline scheduling, client communication, payments, and marketing—so you can focus on what you do best.

Is payment processing included?

BookedBy is an all-in-one booking and business management platform designed specifically for salons and beauty professionals. It helps streamline scheduling, client communication, payments, and marketing—so you can focus on what you do best.

Can I manage inventory and retail sales?

BookedBy is an all-in-one booking and business management platform designed specifically for salons and beauty professionals. It helps streamline scheduling, client communication, payments, and marketing—so you can focus on what you do best.

Is there a mobile app?

BookedBy is an all-in-one booking and business management platform designed specifically for salons and beauty professionals. It helps streamline scheduling, client communication, payments, and marketing—so you can focus on what you do best.

What kind of support does BookedBy offer?

BookedBy is an all-in-one booking and business management platform designed specifically for salons and beauty professionals. It helps streamline scheduling, client communication, payments, and marketing—so you can focus on what you do best.

Client Engagement & Retention

Turn First Visits Into Loyal Regulars.

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Email & SMS Marketing

Stay connected without adding more to your plate.

Automatically send reminders, follow-ups, promotions, and rebooking prompts that keep clients engaged and encourage them to come back. It’s an easier way to stay top of mind, fill open time, and build stronger client loyalty.

Self Check-In Kiosk

Create a smooth, modern arrival experience.

Let clients check in quickly and easily while reducing front-desk congestion. With fewer bottlenecks at arrival, your team can stay focused on service and clients get a better first impression from the moment they walk in.

Promotions

Fill slower days and reward loyal clients with targeted offers.

Create promotions that reach the right clients at the right time, helping you drive repeat visits without discounting everything for everyone. It’s a smarter way to boost demand, recognize loyal clients, and make the most of your schedule.

Learn more about our other features

FAQ

Simplify running your salon or day spa with a cloud-based solution offering everything.

How does the platform help increase client retention?

Automated rebooking reminders, follow-up messages, and personalized communication keep your business top of mind — driving more repeat visits.

Can I send automated marketing campaigns?

Yes. Create targeted SMS and email campaigns based on visit history, service type, frequency, or inactivity — all automated.

Does the system personalize communication?

Absolutely. Messages can include the client’s name, preferred provider, last service, and store location details.

Can it win back inactive clients?

Yes. Automatically identify clients who haven’t visited in a set timeframe and send reactivation offers or incentives to bring them back.

How does it help drive rebooking at checkout?

The platform prompts staff to rebook before the client leaves and can automatically follow up if they don’t schedule their next visit.

Can clients easily reschedule or modify appointments?

Yes. Clients can confirm, reschedule, or cancel directly from the BookedBy client site — reducing friction and improving satisfaction.

Does it support loyalty programs or rewards?

Yes. Track visit frequency, spending, and rewards to incentivize repeat business and strengthen long-term relationships.

Can I request and manage client reviews?

Automated review requests help you generate more positive feedback and address service issues before they impact your online reputation.

How does it improve the overall client experience?

From seamless booking to timely reminders and personalized follow-ups, every touchpoint feels modern, professional, and convenient.

Can I track retention performance?

Yes. Monitor retention rates, rebooking percentages, campaign performance, and client ROI — from a variety of reports and dashboards.

Dive deeper into BookedBy

Schedule a Demo