Why Service Businesses Choose BookedBy

BookedBy is scheduling software for service businesses that connects online booking, appointments, walk-ins, staff coordination, client records, communications, checkout, payments, marketing, inventory, and reporting in one service business management platform.

Consider the outcomes you need. BookedBy can help appointment-based businesses reduce administrative work, keep staff aligned, create smoother client visits, strengthen client retention, and gain clearer performance insights. It is especially useful for businesses managing providers, walk-ins, repeat clients, payments, or multiple locations.

The best scheduling software fits the way a business serves clients today and where it plans to grow. A small service business should compare provider limits, online booking, walk-in support, client records, payments, communication, reporting, onboarding, and total cost.

BookedBy offers plans for emerging brands, established teams, and multi-location businesses.

Service businesses must coordinate clients, providers, timing, communication, payment, and repeat visits all at once. BookedBy connects those moving parts through one service business management platform. That shared workflow helps teams manage the visit as a whole instead of treating each step as a separate task.

BookedBy organizes the tools busy service teams use around familiar stages of the client visit. Clients can self-book, check in, receive updates, and check out, while employees use connected schedules, records, and daily information.

Guided onboarding and support help teams configure the platform around their own services and roles.

A basic booking app may reserve time and send a reminder. BookedBy extends beyond the calendar to manage walk-ins, wait times, staff schedules, client engagement, inventory, payments, checkout, retention, reporting, and multi-location visibility. It is built to support daily operations as well as appointment scheduling.

Yes. BookedBy manages scheduled appointments and walk-ins within the same workflow. Digital waitlists, real-time wait information, employee availability, and first-available booking help teams respond to unscheduled demand while protecting the appointments already on the calendar.

Yes. BookedBy supports integrated checkout, tips, online gift cards, recurring membership billing, cards on file, and configurable no-show or late-cancellation fees. It integrates with Fiserv, WorldPay, and Global Payments and runs natively on supported Clover hardware.

Yes. BookedBy can automate booking confirmations, reminders, schedule updates, follow-up messages, and review requests. Email and SMS campaigns, promotions, loyalty tools, rebooking prompts, and win-back offers help businesses continue the relationship between appointments. Specific communication capabilities and usage charges vary by plan and add-on.

BookedBy plans start at $69 per month for Emerging Brands. Established Business plans are $159 per month, and Multi-Location Business plans are $199 per month. Plans include personal onboarding and support, while provider limits, advanced capabilities, training, and add-ons vary by plan

Yes. BookedBy offers consolidated location access, centralized reporting, role-based visibility, unlimited providers, and tools for managing performance and consistency across locations. The Multi-Location Business plan also includes custom training and a dedicated success team manager.

Personal onboarding is included with every BookedBy plan to help businesses configure the platform around their services, providers, and daily workflows.

After launch, teams can access phone, email, live chat, and training support. Multi-location customers receive custom training and a dedicated success team manager for more complex operational needs.

Real-time availability and optimized booking help businesses use open time without creating avoidable conflicts. Automated confirmations and reminders keep clients informed to minimize no-shows, while self-rescheduling, cards on file, and configurable no-show or cancellation policies give businesses practical ways to respond when plans change.

BookedBy connects client profiles, visit history, preferences, rebooking prompts, promotions, review requests, and win-back campaigns. Teams can use that information to deliver more relevant follow-up and make it easier for clients to return.

Available communication tools and usage charges vary by plan and add-on. Book a demo today.