The Complete Platform for Service Business Management
Booking, operations, marketing, payments, and insights — built for service businesses of every size.
BookedBy is purpose-built for appointment-based service businesses, including salons, barbershops, spas, medspas and nail studios. The platform covers the full operational stack, from online booking and staff scheduling to automated client marketing, payment processing and real-time business insights, trusted by over 50,000 service professionals across the US.
Client Booking
& Scheduling
Manage online bookings, walk-ins, and real-time waitlists from one place. BookedBy automatically adjusts your schedule to maximize every chair and room, fits in priority clients without manual rearranging, and lets clients self-serve around the clock so your schedule keeps filling even after hours.
Teams & Operations
Manage employee schedules, monitor provider performance, and control inventory across every location from one platform. With the BookedBy app, your team always has their schedule, client details, and daily updates at hand, wherever they are.
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Client Engagement
& Retention
BookedBy gives you everything you need to keep clients engaged and coming back. Run automated email and SMS campaigns, send win-back offers to lapsed clients, manage loyalty rewards and promotions, and collect review requests, all from one place.
Payments & Integrations
Process payments, handle tip distribution, sell gift cards, and manage no-show protection and recurring membership billing, all from one place. BookedBy integrates with leading payment processors and a range of hardware options to fit any front desk setup.
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Business Insights &
Automation
Get real-time visibility into every dimension of your business, from revenue and staff productivity to client value, service performance, and campaign results. Automated notifications handle client and staff communications, while scheduled reports keep you informed without manual pulls.
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Why BookedBy
Built for Service Businesses
BookedBy was designed from the ground up inside real service businesses. Every feature reflects the specific operational realities of running an appointment-based business, from managing walk-ins alongside scheduled clients to distributing tips and tracking provider performance.
One
System
BookedBy replaces the disconnected tools most service businesses rely on with a single connected platform covering booking, team management, client engagement, payments, and reporting. Less switching, less data loss, less manual work.
Scales From One Chair To Thousands
Whether you are an independent operator or a multi-location franchise group, BookedBy is built to grow with you. Multi-location management, centralized reporting, and role-based access are built in from day one.
50,000+
60M
$1B+
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It's been a pleasure working with you guys as well! I am so grateful for how supportive you have each been during this process. Customer service has been top notch. Every day confirms this was the right decision.
— Heather Sorrells, President,
FAQ
Simplify running your salon or day spa with a cloud-based solution offering everything.
What does your platform actually help my business do?
We help service businesses book more appointments, reduce no-shows, streamline operations, engage clients automatically, and make smarter decisions — all from one connected platform.
How does it help me increase revenue?
By optimizing your schedule, maximizing non-request and request appointments, reducing cancellations, encouraging rebooking, and driving repeat visits through automated client communication.
Will it reduce no-shows and last-minute cancellations?
Yes. Automated confirmations, reminders, and easy self-rescheduling protect your schedule and your revenue.
Is it easy for my team to use?
Yes. BookedBy is designed for busy service teams, with an intuitive interface that requires minimal training across all roles, from front desk staff to managers and multi-location operators. For added flexibility, the BookedBy mobile and tablet app gives your team access to everything they need from anywhere, keeping operations running smoothly whether they are on the floor or across multiple locations.
Can it support multi-location businesses?
Yes. Manage scheduling, reporting, staff performance, and consistency across all locations from one centralized dashboard.
Does it integrate with payments?
Yes. Secure payments and digital tipping with trusted partners such as Fiserv, WorldPay and Global Payments keep your entire operation connected and seamless.
How does it help with client retention?
From automated rebooking prompts and targeted marketing campaigns to win-back offers for clients who have gone quiet, BookedBy gives you the tools to keep clients engaged and coming back. Automated review requests also help build your reputation after every visit.
What kind of reporting and insights do I get?
Real-time visibility into revenue, staff productivity, retention rates, peak hours, service performance, and marketing results — so you can lead with data.
How is pricing structured?
BookedBy offers flexible monthly plans for businesses of all sizes, from single service providers to multi-location businesses. Visit our pricing page to compare plans and find the right fit.
How quickly can I get started?
With guided onboarding and dedicated support, most businesses are up and running quickly — and seeing measurable impact fast.
Dive deeper into BookedBy
