BookedBy Mobile Apps: Manage Your Service Business Anywhere

The BookedBy apps let you manage your business from any location, as you can view staff schedules and walk-in clients from your phone or tablet. BookedBy mobile apps handle over 60 million appointments each year. They keeps owners, managers, and staff connected, even when they're away from the front desk.

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⁠⁠Download the BookedBy Apps

BookedBy offers two apps that help keep teams connected from any device.

1. SalonUltimate allows staff to view clients, manage walk-ins, and edit schedules.
2. Scorecard lets management view sales and staff performance.

Both apps are free to download and are available on iOS and Android. To log in, you simply enter your business's unique credentials. The setup on each platform only takes a few minutes.

SalonUltimate App: 

Download on the Apple Store (iOS)

⁠Get it on Google Play Store (Android)⁠

⁠Scorecard App

Download on the Apple Store (iOS)

Get it on Google Play Store (Android)

Mobile Access for Every Role

BookedBy lets owners control what their staff can see, depending on their job roles. For example, staff who work the front desk can only view schedules for the day and clients for that time. The management staff can view schedules and sales for the entire location.

Each staff member only sees the information they need to do their jobs efficiently. The app masks data that staff do not need to see but must be available to managers.

Manage Appointments and Schedules on the Go

You don't need to go through the front desk to access your appointment schedule. With BookedBy, you get a schedule that you can manage anywhere.

Improved Scheduling for Teams

SalonUltimate is a service business scheduling app that has easy tools to help you move appointments. Last-minute changes and cancellations won’t disrupt your schedule. If your role permits, you can use the scheduling mobile app to manage your schedule and avoid conflicts.

Benefits for Managers and Owners

The same convenience can extend to salon managers or owners. They can change employee schedules based on customer needs without being in the office. They can also cover for employees with the app and edit employee availability.

Stay on Top of Walk-Ins and Wait Times

The BookedBy apps help businesses with many walk-ins by keeping teams organized and on track. With BookedBy apps, your employees can give clients a precise wait time and check the live queue from anywhere.

BookedBy Training Information

BookedBy apps also offer training materials. These include a Client Queue Overview and details about bookings, to help you keep your business organized throughout the day. Your employees can give clients accurate wait times and manage a walk-in queue without needing to stay at a front desk screen.

Simplify Self Check-In for Clients

Clients can use self-check-in tools. This means your front desk staff can focus on giving great service instead of just handling arrivals. As soon as someone checks in, the update shows up right away in the service booking app.

Everyone on the team, including service providers and managers, can see who's arrived without having to go to the front desk. It's just another way the app helps keep everyone working together smoothly, resulting in a more organized waiting area.

Access Client, Service, and Staff Information

Both employees and managers can access the service details they need on the go.

Client and Service Details

You can get instant access to client information, service records, and notes right on your phone, even when you're not at the front desk. Having all this information at your fingertips helps service providers get ready for each appointment. It also makes it easy for managers to answer client questions quickly, whether they're on the floor or in the back office.

This way, nothing falls through the cracks just because a staff member is away from their computer.

Staff Schedules, Notes, and Daily Updates

Managers can easily answer questions about schedules without having to stop what they're doing to check a computer. It's set up so that each person can only see what they need to do, depending on their job and what information they're allowed to access.

This way, important information about clients and the business is only visible to the people who really need to see it. This balance helps keep the team in the loop while keeping sensitive information safe.

Keep Owners, Managers, and Teams Connected

BookedBy apps help your whole team work together throughout the day.

Visibility Across Locations

The app makes it easy for owners and managers to keep an eye on all their sites, any time, day or night. Need to know if a spot is available at one of your locations? The app has the answer, and you can get it fast, without having to call around or drive all over town. 

This is especially helpful for multi-location and franchise leaders. The app provides the kind of visibility that makes it possible to manage several locations with ease.

Stay in the Loop With Automated Notifications

Automated notifications keep everyone aligned on bookings, cancellations, and wait time changes as they happen. Instead of relying on someone to pass updates along, owners, managers, and staff all see the same information in real time, no matter where they are. Fewer missed messages mean fewer scheduling surprises.

Monitor Sales and Individual Performance

A dedicated app lets you check key numbers anytime and from anywhere.

Stay on Top of Sales and Performance From Your Device

Whether you're the owner, a manager, or an employee, you can view the performance information that matters to you from anywhere and at any time. No more waiting to get back to your desk to see how things are shaping up for the day, week, or month.

Employees can also use Scorecard to review their performance and identify areas where they need improvement.

Check the Metrics That Matter

Scorecard helps you view information on service and retail sales, sales per client, and service revenue per hour. You can also filter the results to see how different parts of your business are doing, for example, a specific franchise, store, or even an individual employee. This visibility into key metrics by location can help you spot where you're doing well and where you need to improve.

Scorecard is available to current BookedBy subscribers using SalonUltimate.

Connect Mobile Access to the Full Platform

The BookedBy mobile apps are part of a system that also runs your booking portal, point-of-sale, and reports. Whether someone books an appointment online, walks in and checks in at the front desk, or makes a schedule change from their phone, all the information gets synchronized to one system. As a result, your team is always on the same page with the most up-to-date information.

For deeper reporting, your team can always pick up where your mobile leaves off on the full BookedBy platform.

Built to Work With the Tools You Already Use

BookedBy is a salon software app designed for the needs of your service business. The app works well with tools you already use, such as QuickBooks for finances, Google and Apple calendars, and Tippy for tip payouts.

Using BookedBy With Clover?

If you're using BookedBy with Clover, the mobile apps will synchronize with your current setup. This keeps your schedule and business data consistent on all devices. Your team can access it at the counter, on a tablet in the back office, or remotely from another location.

The advantage is that you can manage your business from anywhere. You won't have to worry about inconsistencies or discrepancies in your data.

BookedBy Mobile App FAQs

Is the BookedBy mobile app available on iOS and Android?

Yes. You can download both the SalonUltimate app and the Scorecard app on your iOS or Android device. Your team can use the devices they already have.

What is the difference between the SalonUltimate app and the Scorecard app?

The SalonUltimate app helps with daily tasks, as it handles appointments, walk-ins, and wait times. It also tracks client and staff information. The Scorecard app is focused on sales and performance reporting for owners, managers, and employees.

Do I need a BookedBy subscription to use the mobile apps?

Yes. Both apps are available to current BookedBy subscribers using SalonUltimate. You log in with your existing SalonUltimate URL, username, and password.

Can front-desk staff and service providers use the app, or is it just for owners and managers?

People in all roles can use the app. What each person sees and can do depends on the role-based permissions your business sets up. So, front-desk staff, service providers, managers, and owners each get access suited to their job.

Can I manage more than one location from the app?

Multi-location operators can view service availability across locations from the app. Your BookedBy team can walk you through the specific tools available for managing multiple locations on your plan.

Does the mobile app work with BookedBy on Clover?

Yes. The mobile apps run on the same BookedBy platform that powers BookedBy on Clover, so schedules and business data stay consistent across every device your team uses.

Is there a cost to download the apps?

The apps are free to download from Apple Store and Google Play. However, using the apps requires an active BookedBy subscription.

Will I lose access to scheduling and client data if I am away from the salon?

No. Because the apps connect to the same BookedBy platform your business runs on, the schedules, client details, and updates your team relies on are available anywhere you have a signal, not just at the front desk.

What if my team runs into trouble using the app?

BookedBy provides unlimited phone, email, and chat support, so help is available whenever your team needs it, not just during setup.

How current is the information in the app?

Because the apps connect directly to your BookedBy platform, appointment changes, check-ins, and sales activity reflect in real time. This means that what your team sees on a phone matches what is happening at the business right now.

Can I switch between the SalonUltimate app and the Scorecard app easily?

Yes. You can install both apps on the same device. Switch between them easily. Use the SalonUltimate app for daily tasks, and Scorecard for a detailed view of performance.

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